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Do not use this service to send hazardous products or wheels - See Specialist Areas below

Server Shipping

Sending rackmount and tower computer servers can be difficult in the absence of a pallet.

Overland Express have been sending rackmount servers for decades, and have found ways around the necessity of needing a pallet and fork lift truck for the more moderately sized computer servers.

Essentially, it's all about the actual weight and volumetric weight of the server that you wish to send by courier. Most couriers have a dead weight cut-off between 25 and 30 kg, DHL for example, allow much heavier servers to be shipped (circa 70 kg).

Volumetric weight is calculated by measuring the 3 dimensions of the server box in cm, for example a boxed (non-OEM packaging) 2U server is approximately 76 cm x 50 cm x 12 cm which equals 45,600 cm3, then divide this figure by 5,000 to obtain the volumetric weight, which in this example is just over 9 kg. The couriers always charge on either dead or volumetric rate, whichever is the largest. So please ensure that you enter the accurate dead-weight and correct height, width and depth of the server when packaged to avoid costly retrospective surcharges.

Invariably, it's not the volumetric weight that causes issues when sending a server by courier, it's the dead weight, after all, there is a lot of metal in these servers!

Packaging the Server

The best way to keep the dead weight to a minimum is to remove the hot swap devices such as hard disk drives (over 1 kg each), power supplies (2 - 3 kg each) and PCI-e cards such as GPU's and RAID controllers, then place these items into separate packaging. This may marginally increases the shipping cost of the server and components depending on whether the courier provider charges per consignment or parcel, however, it also offers more protection to fragile storage devices and add in PCI-e cards as they can be individually placed into anti-static packaging and wrapped in several layers of bubble wrap prior to them being boxed.

If the Hard Disk Drives are part of a pre-configured RAID set, it would be prudent to label them so that the recipient knows which bay to insert them into prior to powering on the server. Likewise, the recipient should also ensure that the RAM modules, CPU(s) etc. are all correctly seated.

A cardboard box must be used for the outer packaging due to COVID-19 handling restrictions.

Remember, if you find it heavy, so will the courier driver and depot staff, which increases the chances of the server being dropped or incorrectly handled.

We always recommended shipping the server chassis in the original manufacturers box, as it offers the best protection to these expensive servers, providing that it is used in conjunction with the original foam inserts which create the correct stand-off all around the server chassis.

But we get it, you've just read the previous paragraph and realised that you disposed of the original server packaging three or so years ago!

Fortunately, there are alternatives, sellers on eBay list these boxes complete with inserts and companies such as serverboxes.co.uk also sell them complete with bubble wrap. It should be noted that Overland Express do not specifically endorse these boxes and care should be taken when using non-original packing materials, especially if purchasing our optional server shipping insurance.

Rack server ears are especially susceptible to being damaged or bent whilst in transit, ensure that they are correctly protected and not directly in contact with the box outer. There should be no movement of the package contents should the box be shaken.

Server Shipping Insurance

Overland Express offer optional insurance when shipping your server, however, this comes with strict rules that must be adhered to as in the event of a claim, you may not be covered. These rules include:

  • • Don't write on the parcel label the contents of the package.
  • • Remove any original labels etc. which may indicate what is in the package.
  • • Cover up or wrap over manufacturer logo's that may be present on the box outer.
  • • Only use thick, double walled cardboard boxes with adequate foam inserts.
  • • Overland Express nor our insurer will be liable for data loss, in the event of a claim only the server hardware is covered.

Our server shipping insurance costs 2.00% of the declared value (maximum £20,000.00) subject to a £10.00 minimum fee to cover policy administration charges.

Server Shipping Sizes

There is no set size of server that can or cannot be shipped, simply enter the accurate weights and sizes above to get an immediate quote as we find that sometimes a 2U server can be just as heavy as a 4U server as it all depends on the composition of the chassis.

Other Considerations

If the server is being shipped with important data, you should consider taking a backup of the data prior to shipping. Likewise, if the data is sensitive, you may wish to encrypt this data to meet your obligations with the GDPR.

We find that the parcel labels are more easily damaged or lost on heavier parcels, therefore, we recommend that 2 copies of the label are attached to the outer box (one on the top and one on the side) and a further label placed inside the box prior to sealing.

If you are sending a server outside of the United Kingdom, you will need to complete a commercial invoice for Customs clearance. We will provide you with all the necessary Customs paperwork, free of charge.

Please read our frequently asked questions below, for further information.

Our Reviews on Trustpilot

Don't just take our word for it, see what other people are saying about us on Trustpilot.

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Helping Feline ship their stuff

Feline Guitars have been using this small company for a number of years and always had great service and competitive pricing. We had previously used UPS directly till it got to be hard work to communicate with them. The personal attention and help that you can get in an industry that is increasingly automated and hands-off is a welcome thing to have.








Jonathan Law

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Southwell Guitars Recommend…

Southwell Guitars have been using Overland Express for some years now for sending our guitars worldwide. Most major courier companies do not insure musical instruments but Overland Express have an insurance service that specialise in musical instrument insurance, giving my customers and me peace of mind. I also like that Stuart and Tim are always easy to contact if there are any questions or If I need any help. This was especially helpful after the chaos created by Brexit and the Covid pandemic. Overland Express are my first choice when I am sending guitars, something I do on a regular basis and recommend them to anyone.
Southwell Guitars

Gary Southwell

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Highly recommended personal service

I've been using Overland Express now for a number of years. As I send a good number of both electric and acoustic guitars every year, I wanted to find a company that offered reasonable shipping and insurance rates that guaranteed to cover guitars against loss or damage to their true value. Step forward Stuart and Overland Express. They offer top couriers and reasonable insurance costs to send guitars worldwide. In all the time I've used them I've never once had an issue. Service is quick, reliable and it is a real bonus you are able to contact someone quickly who will deal with issues should any arise. Highly recommended.
Loxley Custom Guitars

Matt Loxley

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Specialist Areas

If you are sending liquids, paints, perfumes or wheels, please press the tile below that best suits your requirements.

Why Choose Overland Express?

Cost Effective

Some of our competitors supply budget services at a fraction of the cost cheaper than our premium services, budget services can take up to 5 days to deliver vs overnight for our services, which means your customers are more likely to return, all for the sake of a couple of pounds.

Quote in Seconds

The only information that we require to provide a quotation are the sender's and recipient's postcode along with the dimensions of the parcel. We don't ask for your email address at this early stage as we have no intention of sending follow up emails should you leave before completing the booking.

Express Services

UPS, DHL, DPD, Parcel Force, APC, FedEx to name but a few courier providers that we have a working relationship with. These providers do fluctuate depending on what offers they can provide us with and the level of satisfaction that our customers have received from these parcel delivery companies.

Online Updates

The whereabouts of your parcel delivery can be instantly tracked by entering the tracking number into our courier partners web-site (links can be found on this site). The status is usually updated at every significant stage, which will allow you clearly see when the parcel has reached its final destination.

High Value Items

High value items are always risky to send by courier, some providers will not even accept such items let alone insure them. We offer both, we can ship expensive items worldwide and provide insurance up to £20,000.00 (exclusions apply) for just 2.00% of the items declared value.

Customer Assistance

Our UK call centre based customer support team are available to take your telephone call or answer your email questions on working days between 0830hrs and 1730hrs UK time. We also have a live chat facility on this web-site which is available at the same times as the call centre.

Our Great Courier Partners

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Frequently Asked Questions


Q. Do I need to weight the server prior to shipping?
A. Yes, the server should be placed into the shipping box and then weighed. If the server is deemed a Health and Safety risk at the depot due to its weight, you may need to arrange to collect it back from the courier, which will also incur a handling fee before it can be released.

Q. I need to ship a server, can it be insured?
A. Yes it can be insured, however, as with anything insured, there are strict rules to follow.

Q. Should I ship my server with the Hard Drives installed?
A. We recommend removing Hard Disk Drives and hot swap power supplies to reduce the dead weight of the server and these devices can be better protected by being shipped in another box.

Q. Can I ship a 4U server with your server shipping service?
A. We cannot give a definitive answer as it really depends on the weight of the server when boxed (removing Hard Disk Drives and other heavy accessories may reduce the weight to an acceptable level).

Q. Can I send a server overseas?
A. Yes you can ship a server internationally, however, you must ensure that an export licence is not required. It should also be noted that the recipient will most likely have to pay import duty before it is released.